Worker Welfare

‘Employees should never merely be regarded “as cogs in an industrial machine, but rather as fellow workers in a great industry.'” Joseph believed passionately in the welfare of his workforce. He, and his son Seebohm, were pioneers in industrial welfare, holding the view that compassionate leadership and informed managerial organisation were the only ways that underpaid working people could be more productive, achieve better wages and escape poverty. There was a direct link between Joseph’s views on poverty and social policy and business efficiency. Fair treatment and loyalty also fulfilled Quaker ideals of service both to employees and consumers.